Station Hostel for Backpackers Auberge de jeunesse

Informations importantes

Prepayment: Property will charge 100 % of the first night at any time after the booking has been made to secure your reservation. If your credit card is not valid, property might cancel your reservation.

This property has a 48 hours cancellation policy. Cancellations until 12pm (CET) noon 2 day before your arrival date are free of charge. Failure to cancel within this time or a no show will result in a cancellation charge equal to the first night of your stay.

'Dear Guest, due to the latest constitution of Colognes City Council we have to charge from 01.12.2014 onward all guests who cannot prove that the stay is due to vocational or business reason a supplement of 5 % as City tax! We feel really sorry but there's no option for us to avoid these extra charges from the Cologne City Council.

PAYMENT AND CANCELLATION POLICY FOR GROUPS:
- The invoice needs to be paid by bank transfer or credit card (only visa or mastercard) at least one week prior to arrival
- A delayed or not completed payment releases the Hostel from the said booking. However this does NOT release the guest from the booking, in particular the responsibility to pay the invoice.
- A refund (minus a cancellation fee) is then only possible if and when the beds/rooms are sold further to a third party.
- Up to two months prior to arrival all cancellations are free of charge.
- Up to two weeks prior to arrival 10 % of your booking can be cancelled free of charge.
- For further or later cancellations we have to charge the full accommodation rate.
- Cancellations are only accepted by email, fax or letter.

"Bookings of 15 or more people are considered Group bookings and must be booked with the Agency Group bookings"

Heure d’arrivée / départ

Arrivée au plus tôt: 00:00

Départ au plus tard: 12:00

Politiques

• Cartes bancaires acceptées
• Pas de couvre-feu
• Non-fumeurs
• Taxes non incluses